News
The people we support played an important role in our latest CQC inspection report and many residents spoke to inspectors about their experiences of living at The Meath. James spoke to an inspector about living at Bradbury Wing, what he likes about how his staff support him, how he makes choices and shared his thoughts about his favourite Skills Centre sessions.
Engaging The People We Support with Our CQC Inspection Report Outcome
The CQC shared an easy read, accessible report with staff at The Meath and this provided staff with a great starting point to share the news with the people they support and encourage discussions. Doing so has supported residents to understand what the report means and how their feedback was used in the creation of the report.
Some of our Registered Services have used their Resident’s Meetings as an opportunity to share the Easy Read CQC Report and discuss the inspection outcome with residents. Euan, Service Manager at Cedar View used the Easy Read CQC Report guide as a basis for a presentation and group discussion at a Resident’s Meeting.
“It’s great that lots of the people we support were included in the inspection process and that their views are reflected in the report. We are proud to enable the people we support to understand the CQC report, and to use it as a positive opportunity to reinforce that their views and voices are important to us all at The Meath and beyond.”
Euan, Service Manager
At Cedar View Resident’s Meeting, Euan shared a presentation that he created for the people he and the team at Cedar View support. The CQC Easy Read Report was a helpful tool for him when preparing the presentation and leading the group discussion at the meeting, which was supported by Katy, Registered Service Manager.
Active Listening and Asking Questions at Cedar View Resident's Meeting
Euan, Service Manager, discusses the CQC inspection report with residents at Cedar View during a Resident’s Meeting.
During the Resident’s Meeting Euan delivered complex information in an accessible way. The group actively listened and asked questions if they needed clarification or to be able to better understand. Reflecting on the report during their resident’s meeting, residents commented
“It’s a good place, and it keeps me safe with my epilepsy.”
Laura
“I’d say it’s friendly at The Meath.”
Maria
Our latest CQC report includes so many highlights! We’re proud to share some of the comments from the people we support, staff, professionals who work with us and relatives. It takes many people to make The Meath Epilepsy Charity a wonderful and enabling home to so many adults with complex epilepsy, disabilities and complex healthcare needs. Here are some comments from our Meath community which we are proud to see in the report.
“I like living here because they look after everyone.”
Meath Resident
“I can talk about my worries with staff and they listen to me.”
Meath Resident
“I feel that my loved one is absolutely safe there. I have 100% faith in all of the staff.” Relative ” It’s a lovely place to be. I wouldn’t want my loved one to be anywhere else. It’s just a little family.”
Relative
“They understand people’s individual needs well and step in to help with communication when it’s needed, but they also give residents space and independence. The relationship between staff and residents feels genuine and positive. There’s a lot of trust and warmth.”
External Healthcare Provider
“People were supported to undertake a wide range of activities in line with their interests and choices. These included horticulture, swimming, drama, football, therapeutic music and pottery and many others.”
CQC Report Extract
